FAQ

Read common questions asked about the eAccounts solution.

What is eAccounts?

eAccounts is a cloud-based ERP (Enterprise Resource Planning) system, for your accounting and business management requirements. Experience rich functionality, seamlessly addressing multiple business functions.

How does the eAccounts pricing structure work?

eAccounts works on a subscription basis. You pay an initial setup cost and then one monthly subscription fee agreed upon sign up. Click here to request a quote now

How does the Implementation process work?

We have data transfer specialists to move your business from your legacy system to eAccounts. Set your go live date and we will work with you to achieve a smooth transition. We provide system experts to train you in using the eAccounts system. Read more on implementation

How do I access eAccounts?

eAccounts is cloud based and can be accessed 24/7 through any device with internet connectivity.

Simply go to your eAccounts login page, enter your login details to access your system.

What devices can I install/run eAccounts on?

With eAccounts you don't need to install anything as it is browser based. Simply go to your browser on any device and login.

What support do I get with eAccounts?

Our dedicated support team provides responsive customer service via our integrated Help desk system.

Will eAccounts work with my business size?

eAccounts is built for any size of enterprise from SME's to large multi branch or enterprises. eAccounts is scalable, so as your business grows the system grows with you.

Can eAccounts cater for multi-currency businesses

Yes. The eAccounts system allows you to send and receive invoices, statements and supplier orders in local or any foreign currency and works with multiple tax systems.

Where is my data located? How secure is it and do I have access/ rights to it?

eAccounts is hosted on the largest public cloud (Amazon Web Services) following industry accepted practices and takes advantage of the security, monitoring and auditing features provided by the platform. AWS provides  constantly evolving monitoring, alerting and reporting for common cyber attack signatures.

Can I operate my entire business using eAccounts?

Yes. eAccounts is a full ERP system that features all major business functions the only extra software you will need is a payroll system.

Can new features be created for my business's specific requirements?

Yes. eAccounts can work with your business to create new features specifically tailored to your needs. Contact us with your requirements and we can work together to make eAccounts work for you.

Can I restrict user logins?

Yes. eAccounts has a strong user rights management system. You can restrict access in many ways such as:

  • Specific modules
  • Specific times or days
  • Specific locations

What data is brought into this new system?

All Your balance sheet data can be imported into the eAccounts system such as creditors, debtors, stock and bank balances.

How can I manage my suppliers in eAccounts?

eAccounts can store and organise suppliers giving you the power to track purchase orders. Read more

How can eAccounts help me organise inventory?

eAccounts allows you to quickly view and manage inventory. Its “Stock” feature allows you to look up, edit, reorder and add new stock items. Read more

How can eAccounts benefit my manufacturing process?

eAccounts can organise components and raw materials to help streamline your manufacturing process. Read more

Will eAccounts work in a retail environment?

Yes. eAccounts has its own built in point of sale system that can be integrated with existing scanners and printers while being based in the cloud. Read more

Can eAccounts store my creditors and debtors

Yes. eAccounts allows you to have unlimited creditors and debtors in the system. Read more

Can eAccounts help with my customer relationship management?

eAccounts has a built-in customer relationship management system that allows you to organise your database and stay in contact with customers. Read more

Can my accountant access my eAccounts system?

Yes, you can provide access to any external party including your accountant, who can do everything required for your year end process and reporting directly in eAccounts”

Will eAccounts work with my website?

Yes. eAccounts can be linked directly to your web store. The front end of your website has the ability to talk with eAccounts keeping stock levels accurate. Read more

Does eAccounts run a General Ledger?

Yes. eAccounts has an intelligent General Ledger module that can be used for powerful reporting. eAccounts has an integrated sub-system that links together all modules and automatically generates your General Ledger. Read more

How can I manage my suppliers in eAccounts?

eAccounts can store and organise suppliers giving you the power to track purchase orders. Read more

How can eAccounts help me organise inventory?

eAccounts allows you to quickly view and manage inventory. Its “Stock” feature allows you to look up, edit, reorder and add new stock items. Read more

How can eAccounts benefit my manufacturing process?

eAccounts can organise components and raw materials to help streamline your manufacturing process. Read more

Will eAccounts work in a retail environment?

Yes. eAccounts has its own built in point of sale system that can be integrated with existing scanners and printers while being based in the cloud. Read more

Can eAccounts store my creditors and debtors

Yes. eAccounts allows you to have unlimited creditors and debtors in the system. Read more

Can my accountant access my eAccounts system?

Yes, you can provide access to any external party including your accountant, who can do everything required for your year end process and reporting directly in eAccounts”

Will eAccounts work with my website?

Yes. eAccounts can be linked directly to your web store. The front end of your website has the ability to talk with eAccounts keeping stock levels accurate. Read more

Does eAccounts run a General Ledger?

Yes. eAccounts has an intelligent General Ledger module that can be used for powerful reporting. eAccounts has an integrated sub-system that links together all modules and automatically generates your General Ledger. Read more

What is eAccounts?

eAccounts is a cloud-based ERP (Enterprise Resource Planning) system, for your accounting and business management requirements. Experience rich functionality, seamlessly addressing multiple business functions.

How does the eAccounts pricing structure work?

eAccounts works on a subscription basis. You pay an initial setup cost and then one monthly subscription fee agreed upon sign up. Click here to request a quote now

How does the Implementation process work?

We have data transfer specialists to move your business from your legacy system to eAccounts. Set your go live date and we will work with you to achieve a smooth transition. We provide system experts to train you in using the eAccounts system. Read more on implementation

How do I access eAccounts?

eAccounts is cloud based and can be accessed 24/7 through any device with internet connectivity.

Simply go to your eAccounts login page, enter your login details to access your system.

What devices can I install/run eAccounts on?

With eAccounts you don't need to install anything as it is browser based. Simply go to your browser on any device and login.

What support do I get with eAccounts?

Our dedicated support team provides responsive customer service via our integrated Help desk system.

Will eAccounts work with my business size?

eAccounts is built for any size of enterprise from SME's to large multi branch or enterprises. eAccounts is scalable, so as your business grows the system grows with you.

Can eAccounts cater for multi-currency businesses

Yes. The eAccounts system allows you to send and receive invoices, statements and supplier orders in local or any foreign currency and works with multiple tax systems.

Where is my data located? How secure is it and do I have access/ rights to it?

eAccounts is hosted on the largest public cloud (Amazon Web Services) following industry accepted practices and takes advantage of the security, monitoring and auditing features provided by the platform. AWS provides  constantly evolving monitoring, alerting and reporting for common cyber attack signatures.

Can I operate my entire business using eAccounts?

Yes. eAccounts is a full ERP system that features all major business functions the only extra software you will need is a payroll system.

Can new features be created for my business's specific requirements?

Yes. eAccounts can work with your business to create new features specifically tailored to your needs. Contact us with your requirements and we can work together to make eAccounts work for you.

Can I restrict user logins?

Yes. eAccounts has a strong user rights management system. You can restrict access in many ways such as:

  • Specific modules
  • Specific times or days
  • Specific locations

What data is brought into this new system?

All Your balance sheet data can be imported into the eAccounts system such as creditors, debtors, stock and bank balances.

Have More Questions?

If you have any questions, please do not hesitate to send us a message or give us a call.

Nz free phone

0800 000 578

international

+64 (9) 524 2139

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Contact Sales

eAccounts has a very competitive pricing structure which accommodates organisations from small retail operations to large multi branch enterprises.

Nz free phone

0800 000 578

International

+64 9 524 2139