Euromarketing import and distribute new spares for heavy diesel engines and gearboxes. They have a head office in Auckland and a branch in Christchurch.
Invoices were printed in one office and faxed to the other, often resulting in unreadable text and creating confusion. The communication costs between the two branches was growing daily. This cost had to be reduced. Euromarketing needed a system that could handle their multiple branches with a debtor ledger that was shared between both. Auckland office needed to raise orders on behalf of the Christchurch branch and vice versa. Often mistakes were being made where their suppliers provided the incorrect parts resulting in more expense with exchanges.
Since using eAccounts solutions, Euromarketing branches at Auckland and Christchurch have up to the minute stock quantities for both branches. Either branch can create orders for the other using their shared debtor list. There are less phone calls and faxes between branches. Those faxes that are sent are clearer since they come directly from eAccounts and there is no need for them to be printed first. By using their suppliers own product codes and ordering by direct fax or email, Euromarketing now receive more accurate fulfilment of their orders. There are now fewer credits and exchanges being processed.