Jason Bardell - MD, Independent Building Supplies
For those of you that know me you will know that I always call things as I see them so below is a reference you can rely on.
eAccounts for us in the early days was a challenge, the problem looking back was that we wanted the system to adapt to the way that we wanted it to work instead of working more with the system and upgrading the way that we did things.
7 years on I really can't see us ever changing to another system, it really is that good. I have in fact recommended the system to many other companies. I still feel that there is huge potential not only in what is there that we are yet to take advantage of but also in the future potential development that is always going on which I have to say in the last 6 months has been outstanding with the most significant upgrading to the system that I have ever seen.
At IBS we run our Stock Control, Creditors, POS system, Full CRM reporting for our sales reps who are on the road, electronic newsletters which are very easy to use, it helps with our credit control, automated price list updates and much more. The Just One Click system is one that has the potential yet to be realised but this is a great added feature for our customers.
The fact that I travel all over the world makes no difference in my ability to access all the information, in fact on a daily basis I have an email with all the information that you need as the owner of the business; turnover, creditor info, stock info, bank balance, how much we were paid today, gross margin and more.
One of my hesitations when I was first thinking of putting this sort of information in the "Cloud" or online was the security of others being able to access my information. I came to the realisation that the system was significantly more secure in both the location of the servers, the backup and having someone far more dedicated to keep people out of the server than I would have on staff. In fact, we have embraced more Cloud computing options using Google Apps for our email which is also excellent.